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Free shipping on 2+ productsLove it or your money back, up to 90 days90-day subscription: 30% off + free shipping + 3 free ProtocolsLiposomal delivery on every stripFree shipping on 2+ productsLove it or your money back, up to 90 days90-day subscription: 30% off + free shipping + 3 free ProtocolsLiposomal delivery on every strip
Suprimal
Customer reviews, rated 5.0 out of 5 from 3 reviews

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Contact us

How can we help?

Tell us what's going on and someone on our team will write back to you personally.

We aim to reply within 1–2 business days

  • Reply time 1–2 business daysSometimes longer on weekends, holidays and launch days.
  • Order help Where's my order?Your tracking link is in your shipping email. It can take up to 48 hours to update.Shipping policySign in
  • Who we are SuprimalOperated by Radus Enterprises LLC

Send us a message

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Choose a topic and we'll shape the form around it.

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Enter a valid email address so we can reply.

It's in your order confirmation email. Use the same email address you ordered with, so we can find it fast.

Tell us a little more, at least 20 characters.

We only use your details to answer your message. Privacy policy

Quick answers

Most answers are
one click away.

The things we get asked most, with the policy that covers each one.

Where's my order? Orders usually ship within 1–3 business days. US delivery then takes about 5–7 business days.Shipping policy Returns & refunds How to request a return, what can be returned, and when your refund arrives.Refund policy Manage a subscription Change or cancel anytime, using the links in your order confirmation emails.Cancellation policy Damaged or missing? Send us your order number and photos of the package and products, and we'll look into it right away.Report it

All policies

Politique de confidentialitéConditions d’utilisationPolitique de remboursementPolitique d’expéditionCoordonnéesMentions légalesPolitique de résiliation

FAQ

Before
you write.

Quick answers to the questions we hear most. Still stuck? We're one message away.

How quickly will you reply?

We aim to reply within 1–2 business days. It can take a little longer on weekends, holidays, product launches or very busy days.

What should I include in my message?

If it's about an order, include your order number and the email address you used at checkout. For a damaged package, photos of the package and the products help us resolve it quickly.

My tracking hasn't updated. What now?

Tracking can take up to 48 hours to become active after your shipping email. If it hasn't changed for several business days, write to us and we'll help look into the shipment.

I entered the wrong shipping address.

Write to us as soon as possible. We'll do our best to correct it before your order ships, but we can't guarantee changes once an order is being processed.

Can I change or cancel my subscription?

Yes, at any time. Use the links in your order confirmation emails to manage your subscription, or write to us and we'll help.

Do you ship outside the United States?

International shipping may be available for select destinations. Any customs duties, taxes or import fees charged by your country are paid by the customer.

Who runs Suprimal?

Suprimal is a brand operated by Radus Enterprises LLC. You can find our company details in our Legal notice.