Contact information
Contact Information
Last Updated: August 24, 2026
If you have any questions about your order, products, shipping, returns, or anything else related to Suprimal, our customer support team is here to help.
Business Information
Business Name: Suprimal
Legal Entity: Radus Enterprises LLC
Customer Support
For customer support inquiries, please contact us using the email address provided on our website.
When contacting us regarding an order, please include your order number and the email address used to place the order so that we can assist you as quickly as possible.
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Response times may be longer during weekends, holidays, product launches, or periods of unusually high inquiry volume.
Order Support
For questions regarding:
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Order status
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Shipping and tracking
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Damaged or missing packages
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Returns and refunds
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Product information
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Billing or payment issues
Please contact our support team and provide your order number whenever applicable.
Business Contact
Suprimal
Operated by Radus Enterprises LLC
For general inquiries and customer support, please use our designated customer support email listed on the Suprimal website.
We appreciate your trust in Suprimal and are committed to providing a professional and helpful customer experience.